Contact Us
Contact Information
At quatro casino, operating through the website quatroslots.com, we are committed to providing you with comprehensive support and accessible communication channels. If you require assistance, you can reach out to us through various means detailed below.
Customer Support
For all inquiries related to your gaming experience, account management, technical assistance, or any other support needs, please contact our support team via email:
- Email: [email protected]
Our support department strives to respond to all communication within one (1) business day. For urgent matters, we highly recommend utilizing our live chat feature or telephone support, both available 24 hours a day, seven days a week, to ensure prompt resolution of your concerns.
Live Chat and Direct Contact
quatro casino provides a live chat service accessible through the website for immediate assistance. While the specific URL or direct link to the live chat is not specified here, it can be found prominently available on quatroslots.com.
Currently, no dedicated phone numbers are publicly listed for direct telephone contact. Customers are encouraged to use live chat or email support for communication.
Contact Form
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
Corporate and Legal Contact Details
The operator behind quatro casino is Fresh Horizons Ltd, a corporate entity duly established and operating under applicable laws.
Registered and Legal Address
All legal correspondences and inquiries should be directed to our registered headquarters as follows:
- Address: W Business Centre, Triq Dun Karm, Birkirkara, Malta
Mailing Address
No specific mailing address is designated for general correspondence beyond the corporate headquarters.
Licensing and Regulatory Compliance
quatro casino operates under strict regulatory oversight to ensure safety, fairness, and reliability for Canadian players. Our licenses are valid and prolongated until 2025, evidencing our commitment to compliance and responsible operations within the Canadian market.
Issued Licenses
-
Malta Gaming Authority (MGA)
License Number: MGA/B2C/170/2008
Type of Activity: Online Casino
Valid Until: Prolongated for 2025 -
Kahnawake Gaming Commission
License Number: Not Specified
Type of Activity: Online Casino
Valid Until: Prolongated for 2025
Note: Relevant Canadian regulatory jurisdiction for operations within Canada. -
UK Gambling Commission
License Number: Account 38620
Type of Activity: Online Casino
Valid Until: Prolongated for 2025
Note: License issued via Apollo Entertainment Limited; operates under secondary branding "Quatro Casino UK".
Certifications
To ensure fairness and reliability of our random number generator (RNG) systems, quatro casino holds an RNG certification issued by eCOGRA, valid through 2025.
Data Protection and Privacy
Communication with quatro casino through the provided contact methods is subject to our Privacy Policy and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Your personal data will be handled securely and solely for the purposes related to your inquiry and casino operations.
Disclaimer and Legal Notices
quatro casino and its operator shall not be liable for any delays in response caused by technical disruptions, incorrect contact details provided by users, or force majeure events. Usage of the contact channels constitutes acceptance of the casino's Terms and Conditions and the Privacy Policy.
Please ensure that all communications are lawful, respectful, and appropriately related to services provided by quatro casino. Abusive or fraudulent inquiries may result in restricted access or legal action as deemed necessary.
Geographical and Market Presence
quatro casino proudly serves clients across Canada, operating under recognized regulatory jurisdictions that include the Canadian Kahnawake Gaming Commission, the Malta Gaming Authority, and the UK Gambling Commission. This multi-jurisdictional licensing ensures compliance with applicable laws and a secure gaming environment for Canadian customers.